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Service Contracts, Test and Validation

Dolby Medical is Scotland’s largest national supplier of LDU Decontamination Equipment. Our many years of experience in supplying and maintaining equipment has helped us to create an extensive range of services tailored to our customers’ needs.

We offer annual service contracts for individual and multiple pieces of equipment, ensuring your practice remains compliant and your equipment in the best condition. We can now service a growing range of products including: LDUs, Compressors, Dental Chairs and Dental Imaging equipment.

All work is carried out by our extensive national network of Graduate Engineers. All Engineers are fully qualified and independently certified to carry out Installation & Commissioning, Testing, Annual Validation and Service to National Standards HTM2010 & HTM2030. Each engineer is fully manufacturer trained and certified, so you can be confident that they fully understand your equipment and are qualified to maintain it to the highest standards.

Multi Equipment Contracts

A multi-equipment contact provides the most convenient and cost-effective solution we can offer a dental practice to keep their equipment up to spec. This form of contract saves customers both time and money with all equipment serviced during the same visit saving the co-ordination of different service contractors and decreasing equipment down-time. In essence:

  • You are only paying one call out charge to cover all of your equipment, prices are lowered and disruption to your practice is kept to the minimum possible.
  • Our Repair Guarantee means that if we are unable to fix your equipment on the day due to the requirement of a specialist part, then we will provide a stand-in unit free of charge.
  • Our engineer will issue an end of visit report and we maintain a full record of Installation, Quarterly Testing & Annual Validation Reports for each piece of equipment covered.
  • Full training is provided to your practice personnel in the care and use of your equipment at the end of our installation visit, or by arrangement.

For more information on our service contract please contact our team